Frequently Asked Questions
What shipping methods are offered?
Currently, we only offer standard shipping package. If you are interested in express shipping, please contact us to arrange the same. We offer flat shipping rate for all countries.
Do you ship internationally?
Yes, we ship to leading markets in the world from North America, Europe, South East Asia and Japan. We offer flat shipping rate for all countries.
Payment and Returns
Which payment modes are accepted?
Payments are handled by third party payment gateway. PayPal standard and PayPal Express Checkout methods are available. This means you can use you Mastercard or Visa Credit Card in case you do not have PayPal account.
What is your return & refund policy?
We will accept returns within 30 days of the original purchase for an undamaged product if the product was purchased directly from Sports Car Products. Credits will be issued in the form of a refund to the Credit Card used for the original purchase. Refunds are for product only, as shipping charges are non-refundable. You will be asked to provide your original order number. You will also be asked the reason for your return (this information will be used for our records). Please allow up to 7 business days after receipt of your return for your credit to be issued. You will receive an e-mail confirmation of the credit once it has been issued. Please contact Customer Service by email email@example.com if any questions.
Do you support gift requests?
We are more than willing to do gift shipment arrangements for Corporate Gifts. Please contact firstname.lastname@example.org for more information.
Can I get a discount for bigger quantity order?
Sports Car Products is a registered brand from Lamax Technologies Co LTD. Our factory is open for discussion for customized order with significant quantity (MOQ 500). For further details, please contact us at email@example.com
How to use the Sports Car Mouse?
Insert the mini receiver to the USB port of your PC or laptop, put on the battery, then you can use it.
Are Sports Car Mice officially licensed?
Yes, all our car mouse got license from original car manufacturer.